First-Time User Guide


A little birdie told us that it’s your first time here, hello new friend! 👋 If you’re looking to surprise your loved ones with thoughtful and affordable flowers and gift boxes, you’re at the right place. Here’s our first-time user guide on how to purchase a happy bunch—let’s get started!



Whether it is for celebrating bigger occasions – like birthdays, anniversaries, Valentine’s Day or Mother’s Day – or cherishing everyday moments, count on us to provide thoughtful and affordable flower delivery and gift delivery in Singapore in just a few clicks! With free same-day delivery within Singapore, our gifts are perfect for both planned celebrations and last-minute surprises. All you need is love, we’ll take care of the rest!


Whether it is for your Mum, Dad, BFF, Girlfriend, Boyfriend or work colleague, there’s a gift for everyone. Here’s our little guide on how to choose the right gift for your recipient!

Gift Boxes

If your recipient likes practical gifts that they can use in their daily lives, send them a thoughtful gift box!

Customise your very own gift box filled with their favourites via Build A Box or skip the curation process and opt for a Ready-To-Order Gift Box.

Flower Bunches

Is your recipient a flower or nature lover? Send a flower bunch for the ultimate mood-lifter! There’s a happy bunch for every budget & occasion.

For those who like to get their hands dirty, opt for DIY flowers where they can create their own arrangements!

Gifts & Flowers

If you have a special occasion coming up, take your gift to the next level by wowing them with the best of both worlds! Bundle your flowers with a gift box for that extra oomph.

Simply add the items to your cart one by one, and checkout altogether.


1. Pick A Gift

Choose between sending a flower bunch or a gift box. Flowers are available from $29, and gift boxes from $15+.

2. Enter Delivery Info

Order before 12.30pm for free same-day delivery from Mon – Fri (excl. PHs). Available for all orders.

3. Write A Message

Pen down a heartfelt message for your recipient. Count on us to be your messenger for this special moment!

4. Checkout

After making payment, double check your order details in your Happy Bunch account. To make any changes, contact us!


Can I customise a bunch or gift box?

We don’t offer customisation for our flower bunches. As for our gift boxes, you can curate your own gift box via Build A Box. If you need box packaging customisation for bulk corporate orders, kindly visit our Corporate Gifting page to learn more.

How do I order a gift box together with a flower bunch?

You can simply add a gift box to your cart, and continue to add flowers to your cart. Once all the items are in your cart, you can check out and pay altogether!

What type of payment methods do you accept?

You can make payment with a debit/credit card via our website. We do not accept cash on delivery, bank transfers, or e-wallets at the moment.

When do you deliver?

We offer free delivery in Singapore from Monday to Friday (excluding Public Holidays). You can select between the 2 delivery slots, 10am to 2pm, or 2pm to 6pm. For more details on delivery cutoff times, visit our main FAQ!

Can I purchase from overseas?

Yes, you can as long as your debit/credit card has been activated for online/overseas transactions. If your card is not activated yet, simply contact your issuing bank to request for activation.

Do you have a promo for new users?

We do not have a first-time purchase promo. Our aim is to keep our prices so affordable, you don’t need a discount to send thoughtful gifts! 😉


Earn Happy Points with each purchase, and redeem them for future discounts! For every $1 spent, you’ll earn 5 Happy Points. The more you purchase, the closer you are to unlocking higher discounts.